Braintree: Option to add a discount/coupon code

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    caliwarriors
    Asked on August 17, 2021 at 05:08 PM

    I need to be able to apply discount IDs to my Braintree subscription levels, however that does not appear to be a part of the current version of your integration with Braintree. I just got off the phone with their integration team and they suggested I reach out to Jotform in order to get this sorted out. Is this something you can adjust on your end? Is there a plugin of some kind I can add?

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    Dagmar_B
    Answered on August 18, 2021 at 03:58 AM

    Hello,

    If I understand you correctly, you would like to add a discount-coupon code field to the Checkout of your Braintree integration.

    This option on the form is only available when you are selling products with the Braintree integration, not for subscriptions, user defined amounts or donations.

    As far as I know the subscriptions are fetched from Braintree. You can choose three different braintree subscription versions when setting up the integration:

    1629273373_611cbd1db0386_

    If I did not understand the question correctly please get back to us and explain it again.

  • Profile Image
    caliwarriors
    Answered on August 18, 2021 at 02:11 PM

    FEATURE REQUEST

    I spoke with Braintree, and they suggested I submit a feature request to add the discount/add-on id field to the subscription API on JotForm. Since it already exists with products, this should be an easy add for Jotform and would fix what is currently an incomplete integration. As it stands, this is holding our foundation up from moving forward with automating our payments. Is this something that Jotform is open to adding? If not we will have to move forward with a workaround will be quite time consuming on our end, which largely defeats the purpose for us of setting up this integration in the first place.

    I'm also wondering what the options are for using conditional logic in Jotform with Braintree. As it stands, I'm unsure if it is possible to show certain Braintree subscriptions only when the subscriber makes a certain selection on JotForm. Is this possible?

    Lastly, when inputting a date, the autofill is messing up my ability to write the number "25" as seen in the attached image. Once I type "2," it instantly assumes I mean the 2nd and the "5" of "25" gets pushed into the year.
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    Lorenz_A
    Answered on August 18, 2021 at 11:20 PM

    Hi there,

    I have sent our devs a feature request about the discount code. We cannot give any ETA or assurance, but we'll keep you posted here.

    I'm also wondering what the options are for using conditional logic in Jotform with Braintree. As it stands, I'm unsure if it is possible to show certain Braintree subscriptions only when the subscriber makes a certain selection on JotForm. Is this possible?

    Unfortunately, it is not possible to show a particular subscription from Braintree based on what is selected from the form.

    Lastly, when inputting a date, the autofill is messing up my ability to write the number "25" as seen in the attached image. Once I type "2," it instantly assumes I mean the 2nd and the "5" of "25" gets pushed into the year.

    I have moved your query on a separate ticket to avoid confusion and for us to assist you better. We will be addressing the issue with Date field here: https://www.jotform.com/answers/3300327

    Thank you.

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    caliwarriors
    Answered on August 19, 2021 at 01:15 PM

    Thank you, I look forward to being able to use the discount codes in subscriptions so we can move forward with our project.

    It would be really useful to be able to show different subscriptions based on logic too, I bet a lot of users would appreciate that functionality.

    Thanks!

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    Jovanne_A
    Answered on August 19, 2021 at 05:42 PM

    Hi,

    We appreciate your effort and time in sharing this with us. Jotform would be delighted to meet our user's needs as we strive for growth and success.

    Thank you very much.

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    caliwarriors
    Answered on September 15, 2021 at 05:13 PM

    Hi,

    It would be great if you could submit a feature request also for being able to choose particular Braintree subscriptions based on conditional logic in the form. Any news on the discount code?

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    Jovanne_A
    Answered on September 15, 2021 at 06:20 PM

    Hi,

    We appreciate your suggestion in our integrations. I give a heads-up to our backend team so they can check.

    Unfortunately, we have not heard about the feature request we opened not long ago. I will send them an update as well so they can be able to track the feature request sent.

    Thank you for your patience and understanding.