File Upload Limit and Dropbox

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    Asked on July 05, 2011 at 05:21 PM

    If there is 100mb storage space in JotForm and 2gb in Dropbox and someone tries to upload a 600mb file, I get the PDF in Dropbox instantly after hitting "Submit" (but me thinks I would never get the PDF if they didn't hit Submit, regarding question 1 above). But the PDF's field for uploaded file is blank. I'm guessing that means the file was not received, right?


    Originally posted here:

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    Answered on July 06, 2011 at 06:47 AM

    Hello tourkick,

    All file uploads sent should be received as well by dropbox.  And it should show the file name of the attachment inside the PDF.  So aside from the form submitted, you should also receive the file attachment together with it.  If the field is blank, and there is no file together with the generated PDF, then there is no attachment.

    Dropbox is a separate entity from Jotform.  What Jotform does is it simply forwards all submissions to Dropbox if it is integrated with the form in Jotform.  So if you have 2GB storage for Dropbox, then you have 2GB storage for it.  But it does not mean you have 2GB storage in Jotform as well. It does not sync together.

    When you delete submissions in Jotform, it does not delete submissions in Dropbox, you will have to manually delete it yourself, either from your computer or from the Dropbox website.

    I hope this clears your concerns regarding Dropbox and Jotform integration.

    If you have other questions or concerns, please don't hesitate to start a new thread.



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    Answered on July 06, 2011 at 01:43 PM

    Your answer here ( completed my question. Thank you.