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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Yearly PayPal renewals

    Asked by hpht on February 06, 2014 at 05:16 PM

    I am setting up a form for a client (formID=33125190368856) and they want to make sure Payments will auto-renew each year. I've checked "yearly" from within the PayPal setup, but I have no way of knowing what will happen next year. Will subscribers get an email reminding them that payment will go through again? Any info would be helpful.

    Thanks,

    Sara

    Page URL:
    http://www.ssmade.com/testing/hpnew/join.php

    yearly email next checked
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    JotForm Support

    Answered by TitusN on February 06, 2014 at 06:20 PM

    Hello Sara, 

    Thank you for contacting us.

    Yes, once ou select that, paypal will open a new subscription which will auto-bill them for each period.

    You can verify by following these steps:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number

    That should show you the information you are looking for.

    Does that help? Pelase let us know.