JotForm Collabe: Have the option to open the link using the JotForm app

  • peppercornkids
    Asked on August 18, 2021 at 2:28 AM

    how can a collaborator open the collaboration link on their mobile jotform app? collaborator is new to jotform so she hasn't created one yet

  • Billy JotForm Support
    Replied on August 18, 2021 at 8:37 AM

    Hello,

    I hope you're doing well and thanks for reaching out.

    Unfortunately, the link cannot be opened on the JotForm mobile app. I've spent quite some time figuring it out but it appears that it is not yet supported.

    I've already sent a feature request that allows your phone to recognize that the link is meant to be opened for the JotForm app.

    We apologize for any inconvenience this has caused you.

    Let us know if you need further assistance.

    Best regards,

  • peppercornkids
    Replied on October 24, 2021 at 11:55 PM
    why can't I see items ordered? Why is there not help chat anymore? Why didn't Jotform send email of orders to me, gave me a notification but nothing in the email which is usually the case. 

    Sent from Yahoo Mail on Android

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  • roneet
    Replied on October 25, 2021 at 1:42 AM

    I have moved your new concern to a separate ticket to avoid confusion:

    https://www.jotform.com/answers/3454600-

    We will address it shortly.

    Thanks.

  • peppercornkids
    Replied on October 30, 2021 at 12:55 AM
    Why is my link opening into this, it's a weekend, i need this fixed
    Sent from Yahoo Mail on Android

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