Login does not work even after I reset

  • Profile Image
    Effie Manoussios 
    Asked on February 06, 2014 at 07:12 PM

    Hi Team

     

    I have been using JotForm for over a year, but I am constantly having to change my login password, when I log back in.  It does not seem to register my login id & password.

    Login ID: monashcityfc

    I always need to reset it, can you please fix this issue.

     

    Kind regards

    Effie

  • Profile Image
    pinoytech
    Answered on February 06, 2014 at 09:19 PM

    Hi Effie,

    Sorry to say but there is no user found upon checking your Login ID.

    You maybe referring on this account "monahcityfc". Correct? This account is using "effie.manoussios@gmail.com" as account email address.

    Can you please use try it again using the information that I provide?

    Thanks,