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    Forms are not redirecting the correct thank you page.

    Asked by Puricode on February 06, 2014 at 09:35 PM

    I used a custom url to redirect the user to a thank page after they submit. The redirect only works if nothing is filled in. Once someone fills in the text then submits the form it is not taking them to where they should go. It brings up the thank page I had on there before. 

    Page URL:
    www.expressrunn.com

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    JotForm Support

    Answered by ashwin_d on February 07, 2014 at 02:04 AM

    Hello Puricode,

    Upon checking your form, I found that you have added a condition where if the "E-mail" is filled it will redirect to "http://expressrunn.com/thankyourunner.html". Please check the screenshot below:

    You need to delete/update this condition with correct custom thank you page URL.

    Thank you!