Lost login details.

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    Adam Clarke
    Asked on July 05, 2011 at 07:01 PM


    I'm sorry to be a pain about something like this but I've completely forgotten to details I used to create an account. The account was used to create a form for a website I made for someone. Because of this I have no idea which email address and username I've used. I've tried using the forgotten email form with every email address and username I can think of to no avail. If anything the email used should be 'webmaster@dreamstartsocceracademies.com.au' but that doesn't work. Here is the link to the form I made 'http://form.jotform.com/jsform/11042507538' if you could at least tell me what username or email address is associated with this form that would be very helpful.

    Thank you in advance.

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    Answered on July 06, 2011 at 12:01 AM


    Hello Adam,

    Have you created a Free account before?  I have checked your email address chuchzilla@gmail.com and only found a guest form linked to this email address.

    To create a free account, you will see something like this on the left side when you go to My Forms page:

    Click the orange Create a Free Account button and go through the process of creating your account. 

    You can also find the long orange button just below the login/password fields:

    Note: Make sure to use the email address that you have used in your form so that the form you have created will be merged to your new free account.

    Please let us know if you have any other concerns. Thank you for using JotForm!