What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have a problem with a widget in a form.

    Asked by nsoranzo on February 07, 2014 at 06:50 AM

    Dear staff,

    I have a problem on the "Facebook Like Me First" widget that no longer appears as before. It remains empty space as if it were compromised, even if I have it recreated. You can see that in the screenshot i sent to you.

    Can you help? Thank you very much.

    Nicolò Soranzo

    Page URL:
    http://www.rivierafitness.it

    Screenshot
    problem
  • Profile Image
    JotForm Support

    Answered by jonathan on February 07, 2014 at 08:15 AM

    Hi Nicolò ,

    When I checked your website http://www.rivierafitness.it/

    I can see it like this

     

    I can see the facebook like form just fine.

    Perhaps you just need to cleary your browser cache to view the form properly. Please try this steps:

    1. Clear your browsers cache.

    2. Close the browser

    3. Open again the browser

    4. Check your website http://www.rivierafitness.it/

    5. Check the form on your website.

    Hope this help. Please inform us if issue persist.

    Thanks.

  • Profile Image

    Answered by nsoranzo on February 07, 2014 at 08:40 AM

    Thank you very much for your help! :)

    Have a nice day :)

    Nicolò S.