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    Strange thing with start/stopper

    Asked by gormik on February 07, 2014 at 08:13 AM

    Hi! In my form "Nytt påmeldingsskjema fra 2014" something strange has happend. I have a start (For administrator) / stopper (stopper) with password protection, with some hidden fields only my empliees sees and can edit in the backend when correct password is written.

    Default action has been that "For administrator" is closed and opens if you click on it. I havent touched this form and suddenly the whole start / stopper is gone. I take a look in the backend and at properties -> status for the starter i can see that it has to be open to be shown for my emploiees. If i set it to closed the whole start / stopper thing is gone.

    Do you know what has happend? Have you changed anything? Have i done anything? 

    This has been working like a charm for a long time and i dont wont my customers to see the open starter at the front end.

    All the best,


    Page URL:

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    JotForm Support

    Answered by NeilVicente on February 07, 2014 at 08:41 AM


    We are terribly sorry for this inconvenience. A recent release caused this bug to occur, but we have immediately updated that release so this should be fixed.

    Kindly clear your browser's cache if the problem still persists.


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    Answered by gormik on February 07, 2014 at 08:46 AM

    Thanks, i see you already have fixed it :-)