been receiving odd email notifications and have had submission problems...

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    Asked on February 07, 2014 at 10:11 AM

    =?UTF-8?B??= <> this has been the name for who has been sending me notification from Jotform, when and if a submission is received.

    This has been happening for the last 24 hours.

    What gives?


    Also, I have had reports from users that they have been stuck on the submit button--> Please wait..., for a long time and it never submits the form.

    They have uploaded an acceptatble file with file size under the limit.

    please provide feedback of any issues!


    Thank you.

  • Profile Image
    Answered on February 07, 2014 at 11:23 AM



    thank you for testing this. I have also done some testing and cleared the cache as suggested by other threads. I have not been able to reporduce the submit issue that a client spoke of. I believe this to be an issue with thier system. I have asked them again to submit information and to leave off the file upload. Just in case.


    As for the emails that are sent to me upon submissions, it is still showing as: =?UTF-8?B??= <>


    I figure this is a glitchin your system that should be addressed.


    Thank you again for the assitance.