What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form is not submitting

    Asked by lscacamp on February 07, 2014 at 11:28 AM

    After filling out the form online and hitting submit, the form is just refreshing rather than going to the payment gateway (in this case paypal).  Also, it is not totaling the itmes selected.  In JotForm in the preview of hte form, these functions work correctly.  Please advise.

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    Answered by pinoytech on February 07, 2014 at 12:35 PM


    Sorry for the inconvenience that may have caused. Can you please try to re-embed your form into your website using iFrame method?

    If the said issue still persists, please let us know.