What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Force SSL access to JotForm accounts

    Asked by campustarget on February 07, 2014 at 02:43 PM

    I really really want logins to our jotform.com account to force to SSL automatically. It's tough for me to understand, in 2014, why accounts - especially paid ones - don't default to SSL. Facebook sends everything over SSL, as does Gmail, my calendar, task manager, and most everything else these days.

    I understand that I can type HTTPS in manually, but I can't enforce that easily for our staff, and it's too easy to forget. Please send logged in users (or at least paid ones) to SSL! Thank you,


    A loyal JotForm user

    Page URL:

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    JotForm Support

    Answered by Mike_T on February 07, 2014 at 03:09 PM

    Thank you for your feedback.

    I have created a ticket about your request and forwarded it to our Development Team for consideration.

    We will update this thread when we have any news.

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    Answered by FormTester on March 04, 2014 at 09:25 AM

    good point, I'd appreciate that as well.

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    Answered by Carina on March 04, 2014 at 10:33 AM

    If you need aditional support please let us know.

    Thank you.

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    Answered by campustarget on March 04, 2014 at 12:21 PM

    Hi Carina, thanks for the offer. What kind of support is available for this issue? Do you have a workaround or different solution available? Thank you.

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    JotForm Support Manager

    Answered by Jeanette on March 04, 2014 at 03:02 PM


    If you want SSL to your Jotform account through HTTPS protocol, you must manually type the secure URL https://www.jotformpro.com/

    Of course,  that domain is for paid accounts only. For now there is no way to force this, however, if you get a webpage where your employee get links to other part of your CRM , you can add that one so this way the URL would be the same al the time.

    In the meantime, we must wait for the feature to be implemented