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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form does not work with Internet Explorer

    Asked by ceffarmoor on February 07, 2014 at 03:56 PM

    My form is not work with Internet Explorer.

    If I use Internet Explorer, two things happen:

     

    1.  My conditional fields show up all the time, even when the condition is not met.  

    2.  The Captha does not show.  It just keeps spinning.

     

    Is there anything that can be done about this?

    Page URL:
    http://www.jotform.com//?formID=40366812435958

    does not work all captcha conditions
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 07, 2014 at 04:31 PM

    I checked your form in the latest version of IE on my end and it appears to be working okay plus the captcha does not spin. Can you please tell us which version of IE you are using that you are seeing this problem in so that we can test it more to try to get it resolved for you?

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    JotForm Support

    Answered by liyam on February 08, 2014 at 12:23 AM

    Hello ceffarmoor,

    This discussion appears to be open waiting for a support staff's reply but we do not see any response from you.  If you made a response through your email, can you please post your reply here?

    Looking forward to your response.

    Thanks,
    Liyam