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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheets integration not sending anything to the spreadhseet

    Asked by umitgunes on February 07, 2014 at 04:49 PM

    Formumu  Google Spreadsheets Integration ile entegre ettim. Fakat başvurular buraya gelmiyor.

    Page URL:
    http://form.jotformpro.com/form/40213301421937

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    JotForm Support

    Answered by Mike_T on February 07, 2014 at 05:28 PM

    We are sorry for the inconveniences caused.

    It looks like that the problem is related to the Turkish special characters on your form fields, the Google Spreadsheet integration can not handle them.

    I have created a bug report ticket and escalated it to our Development Team. I can not provide any ETA at this time, but we will keep you updated via this thread.

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    JotForm Support

    Answered by alp_deniz on February 13, 2014 at 01:51 AM

    Merhabalar,

    Problem biraz once cozuldu. Basvurular gecikmeli fakat tam olarak geliyor gibi gozukuyor. Gecikme sorununu da cok yakin zamanda cozecegiz.

    Cok tesekkurler

    Saygilar

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    Answered by umitgunes on February 16, 2014 at 12:50 PM
    Merhaba,
    öncelikle tuşekkür ediyoruz.
    Hala başvurular Google Spreadsheets'e düşmüyor.
    Bu konu bizim form sistemimiz için çok önemli. Ve şuan en yoğun dönemdeyiz.
    Bu problem çözülmezse Jotform'u bırakmak durumunda kalacağız.
    iyi çalışmalar.
    13 Şub 2014 08:51 tarihinde "JotForm Support Forum"
    yazdı:
    ...
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    Answered by Cesar on February 16, 2014 at 01:09 PM

    Kindly try removing the Google Spreadsheet integration and recreating it on your form. The perform a test submission on your form.

    Sometimes it may take a minute or two for the update to the form to be made. I would suggest to try out removing and recreating the integration at least twice. That this allowed me to create a proper integration to a clone of your form.

    Kindly let us know if the issue persists. Thank you.

     

    https://shots.jotform.com/cesar/screens/tlck2.jpg