What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My submitted forms are not the same when they are emailed to me.

    Asked by BQAS on February 08, 2014 at 04:48 AM

    Hi, I am trying to resolve an issue once I have submitted the information to our archive service. It comes back as a concrete slab inspection when actually the inspection was a cavity wrap or framing? Can you help me. Elton Cris answered my first enquiry but his answers did not resolve the problem.

    bqas is my jotform account name.

    Cheers

    Carl Graham

    Page URL:
    bqas.blogspot.co.nz

    same JotForm problem name jotform account
  • Profile Image

    Answered by pinoytech on February 08, 2014 at 10:31 AM

    Hi Carl,

    I assume that you made some changes in your form like adding or deleting some fields, is that correct? Let me clarify to you that if you made some modifications in your form, email body settings would break the function and it won't automatically update the field tags. The best way to resolve that is to re-create your form notification. Delete: How to Delete Notifications then re-create: Setting Up Email Notifications.

    Let us know if you need further assistance.