- bahoganAsked on February 08, 2014 at 09:32 AM
My submissions are no longer being forwarded to my email. This is the case on all of my forms. I had been working fine and then just stopped. I don't believe that I changed anything. Very odd.
- pinoytechAnswered on February 08, 2014 at 01:01 PM
Your email address is in our bounce list upon checking which causing the issue.Result: firstname.lastname@example.org is IN the bounce list
Reason(s) : smtp;550 5.1.0 sender rejected. IB504 - 188.8.131.52
I've already remove it for you and it should be working fine now.
To prevent this from happening again, please apply this workaround: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues
If you need further assistance, please let us know.