What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us! In order to delete/remove payment option/method in your form just simply click on your product field, then click the "X" icon/button to delete that field.
However, we do not recommend to do this on, since the form will remove associated data from Submissions page. In other words, this will remove the 'My Products' column from your Submissions.
As an alternative, you can Clone your form. Then, change the payment tool on the cloned version. In this case you will have two forms, one with previous data, and new clean form with other payment tool on it.
If you have any further questions, please let us know. We will be happy to help.