What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Question on SSL submission limit

    Asked by mygirl2014 on February 08, 2014 at 01:39 PM

    How do I turn off ssl forms?

    I am still testing to see if the forms are working properly.

    I was not aware that the default form conatains https://

    which I assume is the issue:

    Dear mygirl2014,

    We would like to inform you that your JotForm account has almost reached 10 SSL submissions per month this month. Free accounts are limited to 10 SSL submissions per month. Your forms will be automatically disabled once you reach your allocated quota.

    Upgrade your account today to continue using JotForm without any interruption; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    Page URL:

  • Profile Image

    Answered by mygirl2014 on February 08, 2014 at 02:03 PM


    Found my embed code was setup as HTTPS://.... as a default??

    played around with the ck mark and finally got it to turn off and re-entered the embed code.

    All OK.


    Just not sure if the limit was reached during testing?

    any way to get it reset so the form does not get disabled?


  • Profile Image
    JotForm Support

    Answered by jonathan on February 08, 2014 at 05:06 PM


    For this time only, I have resetted your submission SSL count to zero(0).

    This also removes the Overlimit status on your account and will not be disabled.

    Inform us if you need further assistance.


  • Profile Image
    JotForm Support

    Answered by jonathan on February 08, 2014 at 05:07 PM


    You should also review this guide http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    for more details about SSL forms and submissions.


  • Profile Image

    Answered by mygirl2014 on February 09, 2014 at 10:35 AM
    Thank you..appreciate your understanding on this issue.