What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Voice Recorder Widget not submitting

    Asked by senturka on February 08, 2014 at 01:50 PM

    merhaba sesli mesaj gönderiyorum ama hata veriyor.  http://hizliresim.com/eo6Myb kayıt yapıyor ama sesli mesajı göndermiyor. 

    dddd

     

    Screenshot
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    JotForm Support

    Answered by jonathan on February 08, 2014 at 04:39 PM

    Please try removing the *Required field for the voice recorder widget and try again.

    Inform us if this does not makes any difference.

    Thanks.

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    Answered by senturka on February 08, 2014 at 05:48 PM

    When I'm not compulsory, but the audio file does not seem mail coming to me. No sound. Zorunlu yapmadığım zaman, mail bana geliyor fakat ses dosyası gözükmüyor. Sesi kaydetmiyor. 

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    Answered by senturka on February 08, 2014 at 06:05 PM

    1

    2

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    Answered by senturka on February 08, 2014 at 06:06 PM

    resimler aşağıdaki gibidir. ekran görüntüleridir. 

    1 . http://postimg.org/image/bmqf46rwx/

     2 . http://postimg.org/image/a3vmgv3ol/

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    JotForm Support

    Answered by jonathan on February 08, 2014 at 10:19 PM

    Please try adding a new Notification E-mail into the form to make sure the Voice Recorder widget is added on the e-mail template.

     

    I tested this on my end, and I can see the included recorded voice file in the e-mail when form was submitted.

     

    Hope this help. Inform us if issue persist.

    Thanks.

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    Answered by senturka on February 08, 2014 at 11:10 PM

    Mail me coming. My problem is making the sound recording audio files but does not appear in the mail. Only the name and song title come but doing audio recording. My e-mail address counter is counting, but no audio files. There are only song title and name.

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    JotForm Support

    Answered by TitusN on February 09, 2014 at 05:31 AM

    Hello,

    Thank you for the update.

    I have submitted  a request to our developers to take a look at this. 

    We shall update this thread upon deliberation. 

    Thanks                          

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    Answered by senturka on February 09, 2014 at 08:50 AM

    The problem continues. Registration does not mail file. Are you going to mail notice when the problem persists?

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    JotForm Support

    Answered by TitusN on February 09, 2014 at 09:02 AM

    Thank you for the update.

    We apologize for that inconvinience.

    We have noticed the problem as well, and I have submitted a ticket to our developers.

    We will update you on this thread of any developments.

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    Answered by senturka on February 10, 2014 at 09:52 PM

    What is the latest situation.

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    Answered by Cesar on February 10, 2014 at 10:07 PM

    It appears that the ticket has already been assigned to a member of the Dev Team. Once they have any updates to provide in regards to the ticket. They will let us know through this thread. Thank you.