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    [Lightbox] [Wordpress] How can mobile visitors enter details?

    Asked by Sameer  on February 08, 2014 at 02:24 PM


    We are using the Jotform wordpress pliugin to display the jotform form on our website. The form works perfectly on desktop browsers but when we view it on a mobile browser and click on it, it becomes impossible to browse the website or view anything on the page.

    I've read many Q&A's for responsive CSS and tried using that but nothing worked, please help us with a solution for viewing on mobile browsers.


    P.S: We have a resposnsive layout for our website.

    Page URL:

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    JotForm Support

    Answered by jonathan on February 08, 2014 at 05:20 PM


    I suggest you also review this thread -How-to-make-the-form-mobile-responsive for more details on how to use CSS code to make your form mobile responsive. In your feedback form, it needs to be even smaller since it is a lightbox form that needs to fit in mobile devices screen/display.


    I also noticed that your form was created using Guest account only.

    I highly recommend that you register an account also. Use this link http://www.jotform.com/signup

    Use the same e-mail account you use here so that your form will be automatically moved to your new created account/username.