What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If creating a custom URL, will the old URL still work too?

    Asked by amberyoung on February 08, 2014 at 10:29 PM

    If I give my form a custom url, will all of the links I've had to the original URL still work too? 

    Can the custom and non-custom URLs work simultaneously?


    Old URL:  http://jotform.us/form/33490638948165

    New URL I want to create if it will not conflict:  http://jotform.us/form/AmberYoung/SoulTrainCruise2015

    Thank you.

    Page URL:

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    JotForm Support

    Answered by TitusN on February 09, 2014 at 05:03 AM


    Yes it will.

    The original URL will work regardless of your customized URL.

    Go ahead and try it confidently - but let us know if you hit any bumps.

  • Profile Image

    Answered by amberyoung on February 09, 2014 at 07:27 AM

    Thank you for the reply; good info to know.  ~ A