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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I don't received autoresponder on my test

    Asked by martin Kielema on February 09, 2014 at 07:42 AM

    i'm trying to set up an autoresponse e-mail but i don't recieve the test e-mail. the adress is right and it's not in my spambox.

    can you help me?



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

    Autoresponse and
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    JotForm Support

    Answered by EltonCris on February 09, 2014 at 07:51 AM

    Hi Martin,

    Did you make an actual submission with your form? Clicking the Test Email button on the Autoresponder Wizard will only send a test notification to your account email address. You should make an actual submission with your form to test. 

    If you need further assistance, let us know the form URL.

    Regards!