What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I retrieve information

    Asked by moad81 on June 28, 2010 at 11:28 AM
    i created a Form . i receive many submission... Unfortunately, before i generate report with all submission ..i changed and edited the form... so i lose all submissions. i tried to build the same form ..the submission appear in the report but there is 2 columns Disappeared !So,,, please how can i retrieve the full submissions information. i need it argent Thank you
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    Answered by moad81 on June 28, 2010 at 03:53 PM
    Pleas help us ASAP ! i sent you massage with my user and password..! i need these submissions ASAP.. very argent !Thank you
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    JotForm Founder

    Answered by aytekin on June 29, 2010 at 03:46 AM
    Unfortunately, if you delete a question, the answers for that question is also lost. It is not possible to retrieve them. You will need to get them from the emails.
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    Answered by moad81 on June 29, 2010 at 03:55 AM
    thank you !but i rebuild the same form with the same questions ! i retrieve the answers of all questions Except the Emails & ID number ?
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    JotForm Founder

    Answered by aytekin on June 29, 2010 at 05:49 AM
    The questions might be same but the internal IDs for the questions will be different so you will not be able to retrieve deleted answers that way.