Adding a Jotform to my Shopify store after checkout

  • Customer_info_Support
    Asked on August 21, 2021 at 3:53 AM

    We have a shopify store and we require our customers to complete a form to collect certain passenger information.

    The form has already been built on Jotform, but we want to add this to the Shopify Store, after the customer has purchased (so on the page directly after they enter the payment details)

    Is there a way we can do this?

    Thanks

    Joe

  • Lars JotForm Support
    Replied on August 21, 2021 at 3:33 PM

    Hello Joe,

    To get the embedding code for your form, we have this guide: Embedding a form

    However, I did some checking and there doesn't seem to be a straight forward way to add it on Shopify after the checkout.

    I would recommend contact Shopify's support to get advice on the best way to embed the form or to redirect to the form after checkout.

    Best regards,
    Lars

  • Customer_info_Support
    Replied on January 1, 2022 at 5:14 AM

    Hello


    Sorry, I need this on the product page - I have attached a screenshot of a competitors website - I need it to offer the customer a drop down of dates, they select the date and they they are able to click checkout. Is this possible1641032084 61d02994e03bd Screenshot 2022 Screenshot 10?

  • Carrissa JotForm Support
    Replied on January 1, 2022 at 6:36 AM

    Hello there,

    Thanks for providing a screenshot of the field you want to have for your form.

    I'll check on this and see if it's possible to have the same one.

    Please give me a moment to work on this.

  • Carrissa JotForm Support
    Replied on January 1, 2022 at 7:12 AM

    Hello there,

    Thank you for patiently waiting for my response.

    This can be possible by adding form calculation and dropdown element.

    I have created a form similar to the one you wanted.

    1641039091 61d044f3a6a35 sample Screenshot 10

    Here's the form link if you want to clone this: Sample form

    Hope this helps.

    Regards,

  • Customer_info_Support
    Replied on January 1, 2022 at 11:44 AM

    Hello

    Thanks for this, however one the customer picks the date, they will checkout as normal through shopify - ie directed to the shopify checkout page and not a payment page through jotform.


    Thanks

  • Armalyn_S
    Replied on January 1, 2022 at 2:04 PM

    Greetings,

    Apologies for the trouble.

    Please refer to my colleagues Lars's response to your question as he provided an option to contact Shopify directly.

    1641063811 61d0a58361a05  Screenshot 10

    Please contact us again if we can help in any way.