Form over quota

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    USBe
    Asked on February 09, 2014 at 11:44 PM

    When my clients try to upload any size file, they get this message:

     

    This form has passed it's allocated quota and cannot be used at the moment. 

    Try contacting the owner of this form.

     

    what is happening ?

  • Profile Image
    ashwin_d
    Answered on February 10, 2014 at 12:04 AM

    Hello USBe,

    Upon testing your form, I am unable to riplicate the problem you are having. I sent you few test submission successfully and I was able to upload files without any issue. Please check the screenshot below: 

    I did check your account and found it to be well within the allowed submission limits. You should not have any problem. 

    I would suggest you to please try again and get back to us if the issue persists. Please share a screenshot of your form when you see the error. The following guide should help you upload image in your form post:  https://www.jotform.com/answers/277033

    Thank you!

    Thank you!

  • Profile Image
    USBe
    Answered on February 10, 2014 at 12:16 AM

    thanks for your quick assistence. It looks ok now. 

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    gori-mathew
    Answered on February 10, 2014 at 03:25 AM

    You are welcome, do feel free to let us know wherever you need our assistance.

    Cheers!