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    form not displaying in all browsers

    Asked by dstart on February 10, 2014 at 09:33 AM

    I have 4 forms iframed in Jive documents on our extranet site. Some users are reporting that they cannot view the forms in different web browsers. How do we get around this issue? I can view it in Safari and have heard it is viewable in IE. For example, I did not see the form in Chrome until I told the browser to load unsafe code/content. I do not think this is a good workaround...our users will not feel good about the safety of that. Any suggestions?

     

    screenshot attached is of the form not loading in Chrome

    Screenshot
    JotForm all reporting workaround different site
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    JotForm Support

    Answered by Welvin on February 10, 2014 at 09:52 AM

    Hi,

    Since you are using secure Jive URL, the content of the page should also be using a secure URL, specially for external links so therefore, I would suggest re-embedding your form using our Secure URL feature: Setting Up a Secure or SSL Form so to fix it. You are on the Premium plan so limit shouldn't be an issue. You have 1000 submissions per month.

    Thanks