JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Bug when switching form language in Internet Explorer 9Asked by Jonas Bujok on February 10, 2014 at 10:26 AM
Hi again JotForm,
I have noticed another bug (and maybe related to this issue: http://www.jotform.com/answers/330018-Matrix-tables-do-not-allow-to-switch-to-another-language-it-always-changes-to-English#2).
When I switch language (in same form) in IE browser than the birth day fields and address country field gets empty. In chrome it works fine.
Thanks again for any update on this issue.
Unfortunately, I wasn't able to reproduce the issue that you are referring upon checking your form on IE browser. Please take a look at this video: http://www.screencast.com/t/EUvcfVvwF3fm
Have you tried already clearing your browser cache and cookies? If not, can you please give a try?
Thanks for the quick answer.
I have tried this form on my second PC (IE 11, Win7 64bit) and it works
fine, but on my laptop (Win Vista 32bit, IE 9.0.x) it's acting as
described in the thread. Clearing cache and cookies doesn't help it (my
brother reported me same problem on his laptop - I am not sure what IE
version he is using). So it is probably a bug related to specific IE
version I guess.
Thanks for any further update on this subject
Dne 2014-02-10 17:22, JotForm Support Forum napsal:
Hi, I think that version of IE is the problem, at any rate, I think most of the users have a latest version of IE.
I agree, but IE 9.0 is the latest version of IE for windows vista. IE 10
and IE 11 works only on windows 7 and windows 8. Which means all Windows
Vista users will have not working language switch in theirs IE.
Dne 2014-02-11 19:16, JotForm Support Forum napsal:
Thank you for reporting that bug about IE 9 and translation option.
Now we have escalated a bug report ticket to our Development Team. I can not provide any ETA at this time, but we will update this thread once we have any news.