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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My Form Not Working?? Can not Access?? Help..Urgent

    Asked by burnsford on February 10, 2014 at 10:48 AM

    I have a credit application page.  www.burnscredit.com and it opens and form is there but you complete form , hit submit it goes to a total white page.  And form does not submit???

    I have logged into my account and form is not showing up??  Please help fix or advise.

     

    Thanks contact me at 803-804-7507 or levi@burnsford.com

     

    Thanks

  • Profile Image

    Answered by pinoytech on February 10, 2014 at 11:21 AM

    Hi,

    I was able to reproduce the issue that you are referring upon checking your website where your form us embedded. On standalone of your form, it's working fine. Therefore, the issue is had something to do with the form code that you embed into your website.

    In order to fix this, I would suggest you to re-embed your form code into your website.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If the said issue still persists, please let us know.