What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms are not coming through

    Asked by yourpieroswell on February 10, 2014 at 11:51 AM

    We are not receiving applications from this address.  I filled out a test application and it said "Thank You.  Your submission has been receieved."  But the form didn't go through to the listed email addresses.  It also isn't showing up when I log into Jotform.  

    Page URL:
    http://www.jotform.com/?formID=12344909143

    JotForm email and
  • Profile Image

    Answered by Carina on February 10, 2014 at 12:30 PM

    Hello

    This form is called Your Pie Employment Application - Roswell (I mention the name because you have 2 forms with almost the same name). I tested a submission and it showed in the system. Did you check in the email notification if the recipients email are correct?

    You can check more details in our guide about setting up email notifications.

    If the problem persists please inform us.