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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Usernames with spaces issue-Attachments not being sent

    Asked by P Penn  on February 10, 2014 at 12:25 PM

    The email form is being delivered OK but none of the attachements are being sent

    Page URL:

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    JotForm Support

    Answered by BDAVID on February 10, 2014 at 01:24 PM

    Hi, thanks for letting us know about this, I have ran some test on my free account, and I received the attached files.  

    It could be that submitters are not  uploading files, since I see that is not required on your form, you could set those upload fields to be required if you wan to. 

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    Answered by alp_deniz on March 26, 2014 at 12:07 PM

    Users can't have usernames with spaces. 

    Kind regards