Goold Spreadsheet Not Updating Data

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    stephcheong
    Asked on February 10, 2014 at 05:54 PM

    I just created a form and integrated with Google Spreadsheet. My form works perfectly and I see that a Google Spreadsheet has been created in my Google Drive, however, the spreadsheet does not get updated whenever I get responses back from the form. I see that the forms with responses have been added as a PDF file on my Google Drive, but the Spreadsheet is not populating with the responses. PLEASE HELP.

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    TitusN
    Answered on February 10, 2014 at 06:40 PM

    Hello,

    Thank you for contacting us.

    I took a copy of your form (http://form.jotform.com/form/40343522403138) and ran some tests.

    To resolve:

    Please remove the integration and perform a second integration.

    That should fix the issue.

    Please let us know if you hit a bump.