What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Bug in conditions with paypal pro

    Asked by thejuicemc on February 10, 2014 at 11:05 PM

    I had this form set up to show and hide the upload fields depending on the number of song uploads you are buying.  It worked fine with the stripe integreation, but the conditions are broken with the paypal pro setup, no matter what I do with the conditions. 




    Please respond to gcb303@gmail.com,   as I am doing this for a client.  

    Thank you!



    303 919 8131

    Page URL:

  • Profile Image

    Answered by Cesar on February 10, 2014 at 11:48 PM

    This is my Example form: http://form.jotformpro.com/form/40408498776973

    I have removed the duplicate conditions that caused conflicts and grouped upload fields on under form collapse groups.

    These are my conditions:



    Kindly clone my form and test it out. Do let us know if this is not what you need. Thank you.


    Related Article: