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  • Profile Image

    Can't find all of "my forms"

    Asked by RRCA on February 11, 2014 at 12:23 AM

    I am wondering if I accidentally set up two accounts.  I can access "my forms" through RRCA, but 3 of my forms that I am receiving notification on via my email aren't there.

     

    The form is at http://form.jotform.us/form/40368723139154

    Page URL:
    http://russellrescueca.com/adopt.html

    My Forms find all JotForm email 3
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 11, 2014 at 12:56 AM

    Hello RRCA,

    Upon checking, I found that you actually have two accounts. The form you have mentioned above (#40368723139154) is associated with a guest account. This guest account actually has all the 3 forms which you are missing. This type of accounts are created when you do not sign in to your account and start building your forms.

    I have transferred the forms form your guest account to your account "RRCA".

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by Cesar on February 11, 2014 at 01:17 AM

    It appears your response has come out empty. Kindly logout of your JotForm account and log back in. Then reply to thread: http://www.jotform.com/answers/331286. Thank you.