What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    jotform is telling me i have reached my limits...?

    Asked by BohemianSpeedDating on February 11, 2014 at 12:43 AM

    I have only received 12 forms, when it says I'm allowed to receive 100 forms, yet i'm being told Ive reached my limits!?!

    Page URL:
    bohemianspeeddating.com

    JotForm
  • Profile Image

    Answered by Cesar on February 11, 2014 at 01:22 AM

    It appears you have been using a secure form. In turn you have been getting secured submissions. JotForm has a a limit of 10 secured submissions a month on free accounts. I have resetted this for you at this time. Do note this is a one time only exception. Do make sure to fix this prior to receiving more secure submissions. Thank you.

     

    For reference this is how Secure forms work:
    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Kindly make sure to disable such feature.

  • Profile Image

    Answered by bohemianmatchmaker on February 11, 2014 at 01:37 AM

    Thank you.

    I don't believe i turned on the secure form setting to begin with, but thank you for sorting it out