- abrahamAsked on February 11, 2014 at 12:52 AM
For several weeks now my forms have been working great but now all of the sudden they are not working. When i'm on the website www.a4truth.org I try to use the contact forms as I would if i were someone else and when I go to my email the submission never comes. I'm not sure what happend.
- JotForm Supportashwin_dAnswered on February 11, 2014 at 01:40 AM
Upon checking, I found that your email address "Ambassadors4truth@a4truth.org" is in our bounce list for following reason:
Ambassadors4truth@a4truth.org is IN the bounce list
Reason(s) : smtp;550 5.1.1 Too many recipients. IB607
I have removed it from our bounce it and it should be working fine now. I am not sure why your email server says too many recipients. I did check all your form's notification alert and did not find any issue.
Do test your form and get back to us if the issue persists.