How do I change my default recipient email.

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    Asked on February 11, 2014 at 02:41 AM

    Iv added my email address on the submition button and the company Im building the website for. Now the problem is I cant seem to change or remove my email address to add a new even though it seems I have but when I run a TEST MAIL i still get emails coming to my address even though Ive removed it...Help

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    Answered on February 11, 2014 at 02:59 AM


    When testing email notification, you have to submit an actual submissions with your form. Clicking "Test Email" button found on the notification wizard will ONLY send emails to the email address that is associated to your Jotform account (the Primary email address). In order to see if the notifications are being sent correctly, just simply open your form on "live mode" (click on "Preview"), fill out the form and submit a test-entry. You should get the notifcation on the specified email address.

    If you need further assistance, please let us know.