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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form on page will not load

    Asked by Girlpower on February 11, 2014 at 07:42 AM

    The page will not load properly, but after page refresh is okay.

    How do I get that good without refresh?

    refresh
  • Profile Image

    Answered by Carina on February 11, 2014 at 09:34 AM

    Can you please provide us the page and/or form url, so we can look better into this? Also can you give us more details on what browser/version are you using?

    Thanks

  • Profile Image

    Answered by Girlpower on February 11, 2014 at 10:10 AM

    This is the first page: http://web2.oogvoordesign.com/prijzen/ 

    Click on the word "Aanschaffen" and you go to the page with the form. The form is not visible but if you refresh the page then the form does it.

    I use safari and chrome.

    Thanks

  • Profile Image
    JotForm Support

    Answered by jonathan on February 11, 2014 at 11:25 AM

    Hi,

    I was able to replicate the on page load inconsistency when viewing your form on the website http://web2.oogvoordesign.com/aanschaffen/

    BUT it seems due to the script conflict that is happening between those scripts that exists on your website on to those of the form's http://www.jotformeu.com/form/40412589836360 script.

    What I suggest you can do is re-embed the form using its iframe code. 

    use this guide http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Using iframe code embed will prevent any script conflict and should load the form properly on th website.

    Hope this help. Please inform us if issue persist.

    Thanks!


  • Profile Image

    Answered by Girlpower on February 11, 2014 at 02:01 PM

    hi, 

     

    It works well now. Thanks!