Form Support

Form on page will not load

  • Profile Image
    Girlpower
    Asked on February 11, 2014 at 07:42 AM

    The page will not load properly, but after page refresh is okay.

    How do I get that good without refresh?

  • Profile Image
    Carina
    Answered on February 11, 2014 at 09:34 AM

    Can you please provide us the page and/or form url, so we can look better into this? Also can you give us more details on what browser/version are you using?

    Thanks

  • Profile Image
    Girlpower
    Answered on February 11, 2014 at 10:10 AM

    This is the first page: http://web2.oogvoordesign.com/prijzen/ 

    Click on the word "Aanschaffen" and you go to the page with the form. The form is not visible but if you refresh the page then the form does it.

    I use safari and chrome.

    Thanks

  • Profile Image
    jonathan
    Answered on February 11, 2014 at 11:25 AM

    Hi,

    I was able to replicate the on page load inconsistency when viewing your form on the website http://web2.oogvoordesign.com/aanschaffen/

    BUT it seems due to the script conflict that is happening between those scripts that exists on your website on to those of the form's http://www.jotformeu.com/form/40412589836360 script.

    What I suggest you can do is re-embed the form using its iframe code. 

    use this guide http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Using iframe code embed will prevent any script conflict and should load the form properly on th website.

    Hope this help. Please inform us if issue persist.

    Thanks!


  • Profile Image
    Girlpower
    Answered on February 11, 2014 at 02:01 PM

    hi, 

     

    It works well now. Thanks!