What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with our comment form

    Asked by Trevor on July 06, 2011 at 06:36 PM


    I think our company created a Feedback form thru this site last year but now it's no longer working. This message "Form not found: 93194023030==11860923336" shows up and will not deliver the feedback to the designated recipient. 

    Page URL:

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    JotForm Support

    Answered by NeilVicente on July 06, 2011 at 07:30 PM

    Hi Trevor,

    Your form is created in the old version of Jotform also known as V2 (Version 2). To access them, log in to http://v2.jotform.com. It is also advise that you migrate your v2 forms to the new Jotform for better management and accessibility.

    You can find the migrate option when you log in to the old Jotform Form Builder.

    Please update us on your progress with regards to migrating the form/s. We look forward to your responses.

    Thank you.