Question about Integrations and updating

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    Asked on February 11, 2014 at 09:12 AM

    So our form is hosted on our servers due to some custom scripting. I initally integrated it with Google Docs only to find out it just creates a pdf inside Google Docs. I have since changed the integration setting to Google Spreadsheet as I really want the form data to end up in an excel file. 

    My question is this, when I changed the integration methond inside JotForm do I need to re-export the code and re-upload to my server or will the integration take place on the Jotform server to where I do not need to re-export anything ?

    Thanks for your help !! 

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    Answered on February 11, 2014 at 10:33 AM


    Thank you for contacting us.

    Yes you need re-upload the spreadsheet link. When you re-integrate the spreadsheet again it generates a new link and creates a new folder in your Google spreadsheet and the old link will still be accessible but the form is no longer connected to the old integration link.

    If you are referring to re-embedding the form to your website the only time you re-upload the code is when you are using the form source method when embedding the form but if you are using the regular script tag no need to upload the embed code again.