What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have upgraded my plan and still can not email replies

    Asked by Teacherbear on February 11, 2014 at 12:39 PM

    I upgraded my plan to the Premium plan and I am still only able to send two email replies to my event registration submissions.  I thought the upgraded plans allowed more email replies.




    Alan Howard

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    JotForm Support

    Answered by BDAVID on February 11, 2014 at 01:49 PM

    Hi,  I can see that your account is at the Premium plan now, please log out, clear your browser´s cache, and try it again. Let us know what happens.