What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my account?

    Asked by cynfranco on February 11, 2014 at 02:34 PM

    How can I cancel my account?

    Is giving error when I try to change to the free plan.

    my account
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 11, 2014 at 02:43 PM

    Hi,

    Your subscription is now cancelled. You will not be charged again. Your account will stay premium until your paid period expires which will be on 03/12/2014. After this date, your account will automatically downgrade to free.

    Feel free to resubscribe anytime you wish.

    Thanks and Regards!