I have done Form Revisions then try to test and submit and got error me

  • Profile Image
    Sukanya K.
    Asked on February 11, 2014 at 05:11 PM

    I have done Form Revisions then try to test and submit and got error messages below :

    JotForm is currently unavailable

    Please try again at a later time.

    The most likely causes :

    - The server is down for maintenance

    - There may be a network problem

    -The site may be experiencing excessive load

    And also found error message from another user is :

    Error

    Form ID did not match. Form ID Name : 32922543480453

    FYI : this link below is our web site.

    http://form.jotform.me/form/32922543480453



    This is a re-post of a comment on Introducing Form Revisions: Never Lose Your Work Again!

  • Profile Image
    TitusN
    Answered on February 11, 2014 at 06:32 PM

    Thank you for contacting us.

    This is highly unusual.

    Please do the following:

    1. Clone the form (http://form.jotform.me/form/32922543480453) using this linked guide.

    2. Test the clone - Are you still not able to submit?

    If the clone works fine, then this is a form cache issue - I would have recommended clearing the cache, but it may not be a good idea cause you might lose your changes.

    Check the clone if the changes you wanted are still there....

    Please let us know.