- JotForm SupportliyamAnswered on February 11, 2014 at 08:55 PM
Can you try saving it again and let us know if the problem still persists?
- SeisevillaAnswered on February 12, 2014 at 04:38 AM
I´ve saved the form again and still same problems. I´ve been using this form for long time and this is a recent issue.
- pinoytechAnswered on February 12, 2014 at 05:35 AM
I was able to reproduce the issue that you are referring. Can you please try this workaround to fix the issue?
1. Edit your form
2. Remove/delete your current upload field
3. Add new upload field
4. Save changes
If the said issue still persists, please let us know.
- pinoytechAnswered on February 12, 2014 at 05:37 AM
You might like to take a look at this clone form in addition to my response.
- SeisevillaAnswered on February 12, 2014 at 06:58 AM
Thanks but still not working. It´s very strange. Your clone works fine but even when I delete de upload button and create a new one it doesn´t work! I´m guessing is something about spanish translation? No idea.
- JotForm SupportjonathanAnswered on February 12, 2014 at 08:53 AM
Can you please clone your form http://www.jotform.com/form/12213013161 instead.
And then test the cloned version for any issue.
Use this guide -How-to-clone-an-existing-form-from-your-account
Please update us of the results.
- SeisevillaAnswered on February 12, 2014 at 09:08 AM
Hi, I´ve cloned the form:
But still don´t work.
- EliezerNAnswered on February 12, 2014 at 09:53 AM
Thanks for updating us.
I do not think this is translation related issue, otherwise our cloned forms would not work either, but they do work correctly.
It is very weird, as you stated. So, please try cloning my cloned form at this time, not yours, here is my cloned form: http://form.jotform.co/form/40423569240854
If the issue still persists, try enbling the Mutliple Uploads function, that may help to resolve the issue:
Inform us if the issue still persists.
- SeisevillaAnswered on February 12, 2014 at 10:02 AM
Thank you very much. Last solution brings positive results. Now my form is working well.
Thanks a lot!
- JotForm Supportashwin_dAnswered on February 12, 2014 at 10:54 AM
On behalf of my colleagues, you are welcome.
Do get back to us if you have any questions.