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Can you try saving it again and let us know if the problem still persists?
I´ve saved the form again and still same problems. I´ve been using this form for long time and this is a recent issue.
I was able to reproduce the issue that you are referring. Can you please try this workaround to fix the issue?
1. Edit your form
2. Remove/delete your current upload field
3. Add new upload field
4. Save changes
If the said issue still persists, please let us know.
You might like to take a look at this clone form in addition to my response.
Thanks but still not working. It´s very strange. Your clone works fine but even when I delete de upload button and create a new one it doesn´t work! I´m guessing is something about spanish translation? No idea.
Can you please clone your form http://www.jotform.com/form/12213013161 instead.
And then test the cloned version for any issue.
Use this guide -How-to-clone-an-existing-form-from-your-account
Please update us of the results.
Hi, I´ve cloned the form:
But still don´t work.
Thanks for updating us.
I do not think this is translation related issue, otherwise our cloned forms would not work either, but they do work correctly.
It is very weird, as you stated. So, please try cloning my cloned form at this time, not yours, here is my cloned form: http://form.jotform.co/form/40423569240854
If the issue still persists, try enbling the Mutliple Uploads function, that may help to resolve the issue:
Inform us if the issue still persists.
Thank you very much. Last solution brings positive results. Now my form is working well.
Thanks a lot!
On behalf of my colleagues, you are welcome.
Do get back to us if you have any questions.