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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    discounts on paypal

    Asked by amynorman on February 11, 2014 at 09:03 PM

    Hi,

    Is it possible to offer discounts using the paypal payment tool? Maybe by using promotional codes?

    Thanks!

    Amy

    payment tool thanks tool
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 11, 2014 at 11:16 PM

    Hello Amy,

    Yes it is possible to offer discounts in payment tools. 

    You can take advantage of our coupon codes feature. You can offer a percentage of fixed discount which can be applied on any individual products or on the complete order total. The following guide should help you:  http://www.jotform.com/help/233-How-To-Add-Coupon-Code-in-the-Payment-Form

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by amynorman on February 13, 2014 at 01:40 AM
    Hi Ashwin,
    SInce Paypal offers coupon codes, can I contact paypal to add a coupon code
    to my form? Also if I've already had one submission to my form and my form
    has a limited number of submissions, will it disable my form if I add a
    coupon code now?
    Is it even possible to add a coupon code to an active form?
    Thanks,
    Amy
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on February 13, 2014 at 04:23 AM

    Hi Amy,

    Since Paypal offers coupon codes, can I contact PayPal to add a coupon code to my form?

    No, you do not need to contact Paypal about the coupon codes feature. The coupon code is a Jotform based feature. It is not the same as the coupon codes provided by Paypal. Just please follow the guide provided by my colleague to add one.

     

    Also if I've already had one submission to my form and my form has a limited number of submissions, will it disable my form if I add a coupon code now?

    No, adding coupon codes shouldn't not change your form limit function. It should stay the same unless you will submit to the form and make an actual payment. You can always reset the limit from the settings.

     

    Is it even possible to add a coupon code to an active form?

    Yes, you should be able to add a coupon codes to the live form. Same guide provided by my colleague.

    Let us know if you need further assistance.

    Thanks