my contact form on my site is asking for required information that is not even on the page?

  • Profile Image
    Asked on February 11, 2014 at 10:15 PM

    i launched my site... i went to the contact page / form... then hit the "submit" button... it said i had to fill out required information from another page...


    this now makes me question when i hit the "submit" button for my product page... where does this credit card and legal jargon information go...

  • Profile Image
    Answered on February 12, 2014 at 01:14 AM

    Hello EyeShotYa,

    Upon checking your web page, I was unable to replicate the problem you are having. I filled in all the required fields in your contact form and clicked on submit button, it did not give me any error and I was redirected to thank you page. Please check the screenshot below:

    Does the issue still persists? Please share a screenshot with us and we will take a look. The following guide should help you upload images in your forum post:

    Please be assured that the submission data will be safe and will available to you in the form's submission list page. 

    We will wait for your response.

    Thank you!

  • Profile Image
    Answered on February 12, 2014 at 03:28 AM

    i was able to solve one problem but ran into another... lol...thank you!