What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SSL Submissions

    Asked by skyebreephoto on February 11, 2014 at 10:24 PM



    I'm enquiring as I've received an email saying that my jotform account has nearly reached 10 SSL submissions per month, where non of my forms are SSL / Secure?? I don't feel the need to upgrade as both forms in 'my forms' should be standard forms with 100 free submissions per month. Are you able to direct me as to why I've recieved this email?


    Thank you

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    JotForm Support

    Answered by liyam on February 11, 2014 at 10:32 PM


    Upon checking your page, you have embedded your form using SSL. Using HTTPS will make your form submissions use SSL.:

    <script type="text/javascript" src="https://secure.jotform.co/jsform/40256687908870" style=""></script>

    To fix this, please change your code it to this:

    <script type="text/javascript" src="http://www.jotform.co/jsform/40256687908870" style=""></script>

    I also have restarted your SSL counter.  But please do take note that we can only restart this counter once.

    Please do let us know if you need further assistance or if you have further questions on this matter.