form with ticket

  • Profile Image
    rupertg
    Asked on February 11, 2014 at 10:57 PM

    I am planning to build a basic contact form.

    Once the clients fills up the web form, they will receive an automatic reply saying : thank you... your ticket number is #030303.

    We on the other hand receive an email, with the contact form details that the person filled up but with the subject #030303

     

    Please advise a way around

  • Profile Image
    pinoytech
    Answered on February 12, 2014 at 01:45 AM

    Hi,

    Using Unique ID feature, you can achieve that in your form. Please take a look at this article for more detailed information: http://www.jotform.com/help/79-Add-Custom-Unique-IDs-to-your-Form-Submissions

    For Notification:

    For Autoresponder:

    Feel free to contact us again if you need further assistance.