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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I upgraded last week and I am getting this error Please let me know why

    Asked by rdeck on February 12, 2014 at 08:32 AM

    Form Over qouta

    Page URL:
    http://www.leaguelineup.com/welcome.asp?url=parklandlacrosse&amp;sid=4<br/>39552026

    upgraded and
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    JotForm Support

    Answered by ashwin_d on February 12, 2014 at 08:54 AM

    Hello rdeck,

    I'm sorry for the trouble caused to you.

    Your account is already premium and upon checking I did not find any issue with it. Your account is well within the allowed submission limits and you should not have any issue.

    Have you received any warning email on this?

    I was able to send you a test submission successfully on one of your form (Buzzards Directory). Please check the screenshot below:

    I would suggest you to please do few test submissions in your form and get back to us if the issue persists.

    We will wait for your response.

    Thank you!