What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I upgrade my account all forms disappear

    Asked by rdeck on February 12, 2014 at 08:36 AM
    Page URL:
    http://www.leaguelineup.com/welcome.asp?url=parklandlacrosse&amp;sid=4<br/>39552026

    my account all
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 12, 2014 at 08:45 AM

    Hello rdeck,

    Upon checking your account, I did not find any issue with that. All your forms are there in your account. The form embed in your web page also loads fine. Please check the screenshot below:

    It must be a temporary browser related cache issue. Have you already tried clearing your browser cache. Please do so and that should solve your problem. This guide should help you in clearing your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!