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    When I upgrade my account all forms disappear

    Asked by rdeck on February 12, 2014 at 08:36 AM
    Page URL:

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    JotForm Support

    Answered by ashwin_d on February 12, 2014 at 08:45 AM

    Hello rdeck,

    Upon checking your account, I did not find any issue with that. All your forms are there in your account. The form embed in your web page also loads fine. Please check the screenshot below:

    It must be a temporary browser related cache issue. Have you already tried clearing your browser cache. Please do so and that should solve your problem. This guide should help you in clearing your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!