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  • Profile Image

    Exclude unused collapsed items from progress bar?

    Asked by peakdotie on February 12, 2014 at 11:55 AM

    Hi, I'm developing a form that has 2 collapsed parts - depending on a certain yes/no question one or the other parts is revealed.

    The progress bar wants both parts to be completed in order to show 100% completed but of course one of the parts will never be completed following the yes/no question. There are no answers to fill in!

    Any way to exclude them from the progress bar's calculations?

     

    Thanks.

    progress bar items calculations fill thanks
  • Profile Image
    JotForm Support

    Answered by TitusN on February 12, 2014 at 12:48 PM

    Hello,

    Thank you for contacting us.

    The progress bar populates all the fields on the form, including the hidden ones, so that would break its intended functionality.

    Hypothetically, If you were to exlude the fields from the progress bar because they need to stay hidden based on certain options on the form, then the progress bar would give innacurate information should the hidden sections be shown - sort of a catch 22 situation...

    I'm afraid you might have to do without it based on the functionality of your form.

    I would consider the following solution:

    1. Break your form into pages

    2. Create rules that would skip certain pages based on the selected options on the form

    3. Use the Multipage Progress Bar Widget:

    Would this be something you would consider?

  • Profile Image

    Answered by peakdotie on February 12, 2014 at 01:03 PM

    Sure. That sounds more than reasonable. So I create a rule that says "If this is X then show page 3 and not page 4" - that kind of thing?

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    JotForm Support

    Answered by TitusN on February 12, 2014 at 01:11 PM

    Close. More like If this is X, then skip to Page-3 

    Perhaps you can test it with a copy of your form and see how that conditional respose works.

    Let us know if you hit any bumps.

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    JotForm Support

    Answered by TitusN on February 12, 2014 at 01:17 PM

    Oops...sorry - forgot this.

    Here's the page-break field:

  • Profile Image

    Answered by peakdotie on February 12, 2014 at 01:27 PM

    Great support. Thanks.

     

    Last questions so...(Before I try it)

    Lets say the following..

    On page 1 the users has a choice of yes/no

    In the event of Yes, go to page 2

    In the event of No, go to page 3

     

    User selects No and goes to page 3

     

    Does the page automatically advance the moment the user makes the selection?

    Will the back button bring him to page 2?

     

    Thanks, I appreciate the help.

  • Profile Image
    JotForm Support

    Answered by TitusN on February 12, 2014 at 01:52 PM

    Thank you for the feedback.

    No, it does not automatically advance the page, one would have to click on "Next", then the page will be skipped according to the rules.

    To prevent form users from going back - you can hide the "back" button.

    Does that help?

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    Answered by peakdotie on February 12, 2014 at 02:01 PM

    Yes it does. Thanks for your help.